TIS Swift Connectivity Issue

Incident Report for Treasury Intelligence Solutions GmbH

Resolved

Dear TIS Customer,

The incident has been resolved.

Posted Oct 07, 2024 - 11:30 UTC

Monitoring

Dear TIS Customer,

A fix has been provided. The Test System is also working now.

We will keep monitoring the performance.

Posted Oct 07, 2024 - 11:00 UTC

Update

Dear TIS Customer,

We are continuing to work on a fix for this issue.

Posted Oct 07, 2024 - 09:28 UTC

Identified

Dear TIS Customer,

The issue has been identified and a fix is being prepared.

Posted Oct 07, 2024 - 08:34 UTC

Update

Dear TIS Customer,

The SWIFT server for the Live System is now operational. There might be a delay in processing of incoming files.

The SWIFT server for the Test System is still not operational.

Investigation is still ongoing with highest priority. We will keep you updated.

Posted Oct 07, 2024 - 08:10 UTC

Update

We are continuing to investigate this issue.

Posted Oct 07, 2024 - 07:58 UTC

Update

We are continuing to investigate this issue.

Posted Oct 07, 2024 - 07:57 UTC

Update

We are continuing to investigate this issue.

Posted Oct 07, 2024 - 07:22 UTC

Update

We are continuing to investigate this issue.

Posted Oct 07, 2024 - 06:16 UTC

Investigating

Dear TIS Customer,

We are experiencing an issue with the swift connectivity for the LiveTest environment.

We are currently working to resolve the issue with the highest priority.

Posted Oct 07, 2024 - 06:14 UTC

This incident affected: TIS Livesystem and TIS Testsystem.