Planned rollout of  Infrastructure
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 2026 - 16:00 UTC
Scheduled - Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Jul 21, 2026 16:00-19:00 UTC

About This Site

Here we will keep you updated about incidents, the current service status, planned maintenance windows and service metrics.

TIS Livesystem Operational
TIS Testsystem Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned rollout of  Infrastructure Jul 23, 2026 16:00-19:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jul 15, 2026 - 08:19 UTC

Planned rollout of a new application release Jul 27, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 12:24 UTC

Planned rollout of a new application release Aug 10, 2026 16:00-19:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 11:48 UTC

Planned rollout of  Infrastructure Aug 11, 2026 16:00-19:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jul 06, 2026 - 12:03 UTC

Planned rollout of a new application release Aug 24, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 12:29 UTC

Planned rollout of  Infrastructure Sep 7, 2026 16:00-19:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jul 06, 2026 - 11:49 UTC

Planned rollout of  Infrastructure Sep 8, 2026 16:00-19:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jul 06, 2026 - 12:04 UTC

Planned rollout of a new application release Sep 28, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 12:30 UTC

Planned rollout of a new application release Oct 12, 2026 16:00-19:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jul 06, 2026 - 11:50 UTC

Planned rollout of  Infrastructure Oct 13, 2026 16:00-19:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jul 06, 2026 - 12:05 UTC
Jul 21, 2026

Unresolved incident: Planned rollout of  Infrastructure.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026
Release of Application Hotfix
Completed - The scheduled maintenance has been completed.
Jul 10, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 07:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you about an upcoming application hotfix deployment.

Service Downtime: We expect no downtime
Impacted Application Area: data processing

Customer Required Actions: You might experience small interruptions during the deployment. In such case, please refresh your browser window.
Jul 9, 12:53 UTC
Jul 9, 2026
[ACTION REQUIRED] Planned TLS Certificate Migration on the TIS LIVE infrastructure
Completed - The scheduled maintenance has been completed.
Jul 9, 10:59 UTC
Verifying - Update: The certificate migration has been completed. All affected endpoints are now serving the new AWS-issued TLS certificates. No further action is required if your systems already trust the AWS root certificates. Thank you for your cooperation.
Jul 9, 10:02 UTC
In progress - Update: The switch to the new TLS certificates is scheduled to take place in approximately 30 minutes at 12:00 CEST
Jul 9, 09:30 UTC
Scheduled - Update: The certificate migration has been completed. All affected endpoints are now serving the new AWS-issued TLS certificates. No further action is required if your systems already trust the AWS root certificates. Thank you for your cooperation.


Update: The switch to the new TLS certificates is scheduled to take place in approximately 30 minutes at 12:00 CEST


Dear Customer,

We are migrating to AWS-issued TLS certificates on the TIS platform.
This requires action on your side beforehand — please ensure your systems trust the AWS root certificates ahead of this date.

More information can be found on:
- Migration guide (https://support.tispayments.com/downloads/files/tis-certificate-update-2026-07-02)
- FAQ (https://support.tispayments.com/downloads/files/faq-for-tls-certificate-migration)

We apologize for any inconvenience this may cause you.
Jul 3, 09:01 UTC
Jul 8, 2026

No incidents reported.

Jul 7, 2026
Planned rollout of Infrastructure
Completed - The scheduled maintenance has been completed.
Jul 7, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 17:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 10:26 UTC
Scheduled - Dear Customers,
we are improving the TIS platform. You might experience small interruptions during the rollout.
In such cases, please refresh your browser window.
We apologize for any inconvenience this may cause.
Dec 17, 10:19 UTC
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