All Systems Operational

About This Site

Here we will keep you updated about incidents, the current service status, planned maintenance windows and service metrics.

TIS Livesystem Operational
TIS Testsystem Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned rollout of Infrastructure Mar 10, 2026 16:00-19:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 2025 - 13:05 UTC
Scheduled - Dear Customers,
we are improving the TIS platform. You might experience small interruptions during the rollout.
In such cases, please refresh your browser window.
We apologize for any inconvenience this may cause.
Dec 17, 2025 - 13:04 UTC

Planned rollout of Infrastructure Mar 24, 2026 16:00-19:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 2025 - 10:21 UTC
Scheduled - Dear Customers,
we are improving the TIS platform. You might experience small interruptions during the rollout.
In such cases, please refresh your browser window.
We apologize for any inconvenience this may cause.
Dec 17, 2025 - 10:19 UTC

Planned rollout of Infrastructure Apr 7, 2026 17:00-20:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 2025 - 13:06 UTC
Scheduled - Dear Customers,
we are improving the TIS platform. You might experience small interruptions during the rollout.
In such cases, please refresh your browser window.
We apologize for any inconvenience this may cause.
Dec 17, 2025 - 13:04 UTC

Planned rollout of a new application release Apr 27, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Nov 13, 2025 - 14:39 UTC

Planned rollout of Infrastructure Apr 28, 2026 17:00-20:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 2025 - 10:25 UTC
Scheduled - Dear Customers,
we are improving the TIS platform. You might experience small interruptions during the rollout.
In such cases, please refresh your browser window.
We apologize for any inconvenience this may cause.
Dec 17, 2025 - 10:19 UTC

Planned rollout of a new application release May 11, 2026 16:00-19:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Dec 09, 2025 - 07:56 UTC

Planned rollout of Infrastructure May 12, 2026 17:00-20:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 2025 - 13:06 UTC
Scheduled - Dear Customers,
we are improving the TIS platform. You might experience small interruptions during the rollout.
In such cases, please refresh your browser window.
We apologize for any inconvenience this may cause.
Dec 17, 2025 - 13:04 UTC

Planned rollout of a new application release May 26, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Nov 13, 2025 - 14:39 UTC

Planned rollout of Infrastructure May 27, 2026 17:00-20:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 2025 - 10:26 UTC
Scheduled - Dear Customers,
we are improving the TIS platform. You might experience small interruptions during the rollout.
In such cases, please refresh your browser window.
We apologize for any inconvenience this may cause.
Dec 17, 2025 - 10:19 UTC

Planned rollout of a new application release Jun 8, 2026 16:00-19:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Dec 09, 2025 - 07:56 UTC

Planned rollout of Infrastructure Jun 9, 2026 17:00-20:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 2025 - 13:07 UTC
Scheduled - Dear Customers,
we are improving the TIS platform. You might experience small interruptions during the rollout.
In such cases, please refresh your browser window.
We apologize for any inconvenience this may cause.
Dec 17, 2025 - 13:04 UTC

Planned rollout of a new application release Jun 22, 2026 12:00-15:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Nov 13, 2025 - 14:39 UTC

Planned rollout of Infrastructure Jun 23, 2026 06:00-09:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 2025 - 10:26 UTC
Scheduled - Dear Customers,
we are improving the TIS platform. You might experience small interruptions during the rollout.
In such cases, please refresh your browser window.
We apologize for any inconvenience this may cause.
Dec 17, 2025 - 10:19 UTC

Planned rollout of a new application release Jul 6, 2026 16:00-19:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Dec 09, 2025 - 07:56 UTC

Planned rollout of Infrastructure Jul 7, 2026 17:00-20:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 2025 - 13:08 UTC
Scheduled - Dear Customers,
we are improving the TIS platform. You might experience small interruptions during the rollout.
In such cases, please refresh your browser window.
We apologize for any inconvenience this may cause.
Dec 17, 2025 - 13:04 UTC
Apr 17, 2026

No incidents reported today.

Apr 16, 2026
Release of Infrastructure Hotfix
Completed - The scheduled maintenance has been completed.
Apr 16, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 16:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you about an upcoming infrastructure hotfix deployment.

Service Downtime: We expect no downtime
Functionality Changes: No changes in functionality expected.

Customer Required Actions: You might experience small interruptions during the deployment. In such case, please refresh your browser window.
Apr 16, 13:09 UTC
Apr 15, 2026
Release of Application Hotfix
Completed - The scheduled maintenance has been completed.
Apr 15, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 16:00 UTC
Scheduled - Dear Valued Customer,

We would like to inform you about an upcoming application hotfix deployment.

Service Downtime: We expect no downtime
Impacted Application Area: Payment Formats out-mapping

Customer Required Actions: You might experience small interruptions during the deployment. In such case, please refresh your browser window.
Apr 15, 10:42 UTC
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026
Release of Infrastructure Hotfix
Resolved - This incident has been resolved.
Apr 10, 14:53 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 14:34 UTC
Investigating - Dear Valued Customer,

We would like to inform you about an upcoming infrastructure hotfix deployment.

Service Downtime: We expect no downtime
Functionality Changes: No changes in functionality expected.

Customer Required Actions: You might experience small interruptions during the deployment. In such case, please refresh your browser window.
Apr 10, 13:07 UTC
Apr 9, 2026
TIS Downtime in Production
Resolved - This incident has been resolved.
Apr 9, 10:44 UTC
Monitoring - Dear TIS Customer,

We experienced a short interruption on the Production environment from 07:15 UTC to 07:30 UTC. The issue is resolved now and we are monitoring the performance.

Please accept our sincere apologies for the inconvenience caused!
Apr 9, 07:55 UTC
Apr 8, 2026
TIS Downtime in Production
Resolved - Dear TIS Customer,

Monitoring has been successfully completed, and the application continues to function as expected. The issue is fully resolved, and no further impact is observed.
Apr 8, 13:47 UTC
Monitoring - Dear TIS Customer,

The issue affecting the usability of our application was resolved.
We will continue to monitor system performance closely to ensure everything remains stable.

Please acceept our sincere apologies for the inconvenience caused.
Apr 8, 12:28 UTC
Investigating - Dear TIS Customer,

We are currently experiencing an issue with our application.
We are investigating with the highest priority.
Apr 8, 12:14 UTC
Apr 7, 2026

No incidents reported.

Apr 6, 2026
Planned rollout of a new application release
Completed - The scheduled maintenance has been completed.
Apr 6, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 16:00 UTC
Scheduled - We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Dec 9, 07:56 UTC
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

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