Payments Stuck in BTM Module

Incident Report for Treasury Intelligence Solutions GmbH

Resolved

Dear Customer,

We have been monitoring the situation and the system is stable now.

Posted Feb 14, 2025 - 15:36 UTC

Monitoring

Dear Customer,

All stuck payments have been processed successfully. We are monitoring the situation.

Posted Feb 14, 2025 - 09:14 UTC

Update

Dear Customer,

The investigation continues with highest priority.

Posted Feb 14, 2025 - 08:50 UTC

Investigating

Dear Customer,

We are currently experiencing issues while processing payments out of the BTM Module. This is being investigated with highest priority.

Posted Feb 14, 2025 - 06:48 UTC

This incident affected: TIS Livesystem.