The fix was applied and the issue is resolved - the affected files needs to be resent.
Please accept our apologies for the inconvenience caused.
Posted Jun 15, 2026 - 14:00 UTC
Identified
Dear TIS Customer,
We are currently experiencing an issue with the "SFTP by AWS" service (Client System Integration type SFTP by AWS), which affects uploading of payment files to TIS (including message channels).
We have located the issue and a fix is being prepared.
Please accept our apologies for the inconvenience this is causing.