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We will provide updates as necessary.","created_at":"2026-11-09T17:00:07.646Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T17:00:07.646Z","display_at":"2026-11-09T17:00:07.646Z","deliver_notifications":false,"tweet_id":null,"id":"2h3sxl3ry17s","incident_id":"vccdlmrv64xr","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"We are rolling out a new major version of the TIS platform.\nYou might experience small interruptions during the release. \nIn such case, please refresh your browser 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completed.","created_at":"2026-11-05T08:29:08.630Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-05T08:29:08.630Z","display_at":"2026-11-05T08:29:08.630Z","deliver_notifications":false,"tweet_id":null,"id":"7bf2hvj63p0b","incident_id":"p29dysy6jvwh","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We are rolling out a new major version of the TIS platform.\nYou might experience small interruptions during the release. \nIn such case, please refresh your browser window.","created_at":"2026-07-06T12:30:13.849Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-06T12:30:13.849Z","display_at":"2026-07-06T12:30:13.849Z","deliver_notifications":false,"tweet_id":null,"id":"b1tyn8k4rf30","incident_id":"p29dysy6jvwh","custom_tweet":null,"affected_components":[{"code":"ghpryd4jzxb6","name":"TIS 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Services have remained stable, and we will continue to monitor the platform to ensure ongoing reliability.","created_at":"2026-10-19T15:27:42.533Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-19T15:27:42.533Z","display_at":"2026-10-19T15:27:42.533Z","deliver_notifications":true,"tweet_id":null,"id":"9twfkxy4vxc1","incident_id":"sw8v1f7s8sfg","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"Dear Customer,\n\nA fix has now been deployed, and service recovery is progressing. We expect the EU Live environment to return to normal operation shortly. Our teams will continue to closely monitor the platform to ensure stability and will provide further updates if required.","created_at":"2026-10-19T14:22:57.012Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-19T14:22:57.012Z","display_at":"2026-10-19T14:22:57.012Z","deliver_notifications":true,"tweet_id":null,"id":"tzwpbvwyy6tw","incident_id":"sw8v1f7s8sfg","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"major_outage","new_status":"degraded_performance"}]},{"status":"investigating","body":"Dear Customer,\n\nRecovery and validation activities are ongoing as we continue to address the issue affecting the EU Live environment. Our teams remain fully engaged, and we will share further updates as soon as possible.","created_at":"2026-10-19T13:54:14.108Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-19T13:54:14.108Z","display_at":"2026-10-19T13:54:14.108Z","deliver_notifications":true,"tweet_id":null,"id":"7p94nqbjv44x","incident_id":"sw8v1f7s8sfg","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"Dear Customer,\n\nWe continue to investigate the issue affecting the EU Live environment with the highest priority. Our technical teams remain actively engaged in identifying the root cause and restoring full service. We will provide further updates as soon as more information becomes available.","created_at":"2026-10-19T12:19:27.100Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-19T12:19:27.100Z","display_at":"2026-10-19T12:19:27.100Z","deliver_notifications":true,"tweet_id":null,"id":"yxjm6l3c6pgx","incident_id":"sw8v1f7s8sfg","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"Dear Customer,\n\nWe are currently investigating an issue affecting the EU Live environment, which may result in the platform being unavailable or unresponsive. Updates will follow as soon as more information becomes available.","created_at":"2026-10-19T11:25:14.200Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-19T11:25:14.200Z","display_at":"2026-10-19T11:25:14.200Z","deliver_notifications":true,"tweet_id":null,"id":"9kcz38zcgjzc","incident_id":"sw8v1f7s8sfg","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"TIS Livesystem","created_at":"2017-03-16T20:36:48.052Z","updated_at":"2026-11-10T20:00:07.294Z","position":5,"description":null,"showcase":false,"start_date":null,"id":"y755by074ntf","page_id":"tt0v08yt1xzx","group_id":null}]},{"name":"BDM Reload Task Failures","status":"resolved","created_at":"2026-10-13T08:26:28.473Z","updated_at":"2026-10-14T05:07:57.886Z","monitoring_at":"2026-10-13T13:09:00.723Z","resolved_at":"2026-10-14T05:07:57.862Z","impact":"maintenance","shortlink":"https://stspg.io/rv94py6045r1","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-13T08:26:28.464Z","reminder_intervals":null,"id":"7g032nts8bhy","page_id":"tt0v08yt1xzx","incident_updates":[{"status":"resolved","body":"Dear Customer,\n\nThe issue affecting BDM reload tasks has been resolved. The fix has been deployed successfully, and all pending reloads have now been completed, including BDM, BDM+, BDM High Volume, and Bank Information templates.","created_at":"2026-10-14T05:07:57.862Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-14T05:07:57.862Z","display_at":"2026-10-14T05:07:57.862Z","deliver_notifications":true,"tweet_id":null,"id":"lc3fn0zb890d","incident_id":"7g032nts8bhy","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Dear Customer, \n\nThe deployment is ongoing. The BDM and BDM+ templates have been deployed to LIVE EU, and reloads are currently running and completing gradually. Once these reloads have been completed, we will proceed with the BDM High Volume and Bank Information templates. We continue to monitor the progress closely and will provide a further update once the remaining reloads are underway or completed.","created_at":"2026-10-13T13:09:00.723Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-13T13:09:00.723Z","display_at":"2026-10-13T13:09:00.723Z","deliver_notifications":true,"tweet_id":null,"id":"ym1ll2wck8l1","incident_id":"7g032nts8bhy","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"Dear Customer,\n\nOur teams continue to work on a fix for the issue affecting BDM reload tasks. The proposed solution has been developed and is currently undergoing validation and testing in our development environment. We will provide a further update once testing is completed and we have more information regarding deployment.","created_at":"2026-10-13T12:53:32.244Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-13T12:53:32.244Z","display_at":"2026-10-13T12:53:32.244Z","deliver_notifications":true,"tweet_id":null,"id":"j87rqqnwshsp","incident_id":"7g032nts8bhy","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"Dear Customer,\n\nWe are currently experiencing an issue affecting BDM reload tasks in the LIVE environment. The root cause has been identified and a fix is being prioritised. Our teams are working on deploying a hotfix and monitoring the situation closely. Further updates will be provided as soon as more information is available.","created_at":"2026-10-13T08:26:28.699Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-13T08:26:28.699Z","display_at":"2026-10-13T08:26:28.699Z","deliver_notifications":true,"tweet_id":null,"id":"ync5ch9lqdf7","incident_id":"7g032nts8bhy","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"TIS Livesystem","created_at":"2017-03-16T20:36:48.052Z","updated_at":"2026-11-10T20:00:07.294Z","position":5,"description":null,"showcase":false,"start_date":null,"id":"y755by074ntf","page_id":"tt0v08yt1xzx","group_id":null}]},{"name":"Planned rollout of  Infrastructure","status":"completed","created_at":"2026-07-06T12:05:49.166Z","updated_at":"2026-10-13T19:00:16.880Z","monitoring_at":null,"resolved_at":"2026-10-13T19:00:13.333Z","impact":"maintenance","shortlink":"https://stspg.io/cd6xnckftxnb","scheduled_for":"2026-10-13T16:00:00.000Z","scheduled_until":"2026-10-13T19:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-13T15:00:20.995Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-07-06T12:05:49.158Z","reminder_intervals":null,"id":"6yyg75ssnlr8","page_id":"tt0v08yt1xzx","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-13T19:00:13.333Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-13T19:00:13.333Z","display_at":"2026-10-13T19:00:13.333Z","deliver_notifications":true,"tweet_id":null,"id":"cr524lvfhsjd","incident_id":"6yyg75ssnlr8","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-13T16:00:07.289Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-13T16:00:07.289Z","display_at":"2026-10-13T16:00:07.289Z","deliver_notifications":true,"tweet_id":null,"id":"5khctr314m92","incident_id":"6yyg75ssnlr8","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-13T15:00:20.806Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-13T15:00:20.806Z","display_at":"2026-10-13T15:00:20.806Z","deliver_notifications":true,"tweet_id":null,"id":"zl9mhvwtrvp0","incident_id":"6yyg75ssnlr8","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Dear Customers,\n\nwe are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.\n\nWe apologize for any inconvenience this may cause.","created_at":"2026-07-06T12:05:49.234Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-06T12:05:49.234Z","display_at":"2026-07-06T12:05:49.234Z","deliver_notifications":false,"tweet_id":null,"id":"8ntttxx2kpbd","incident_id":"6yyg75ssnlr8","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"TIS Livesystem","created_at":"2017-03-16T20:36:48.052Z","updated_at":"2026-11-10T20:00:07.294Z","position":5,"description":null,"showcase":false,"start_date":null,"id":"y755by074ntf","page_id":"tt0v08yt1xzx","group_id":null}]},{"name":"Planned rollout of a new application release","status":"completed","created_at":"2026-07-06T11:50:45.926Z","updated_at":"2026-10-12T19:00:21.584Z","monitoring_at":null,"resolved_at":"2026-10-12T19:00:18.087Z","impact":"maintenance","shortlink":"https://stspg.io/8kmhx7r91knk","scheduled_for":"2026-10-12T16:00:00.000Z","scheduled_until":"2026-10-12T19:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-12T15:00:26.581Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-07-06T11:50:45.918Z","reminder_intervals":null,"id":"px69st992n5r","page_id":"tt0v08yt1xzx","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-12T19:00:18.087Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-12T19:00:18.087Z","display_at":"2026-10-12T19:00:18.087Z","deliver_notifications":true,"tweet_id":null,"id":"bmrbxhwqk97m","incident_id":"px69st992n5r","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-12T16:00:07.317Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-12T16:00:07.317Z","display_at":"2026-10-12T16:00:07.317Z","deliver_notifications":true,"tweet_id":null,"id":"rjhqw7lwtlj5","incident_id":"px69st992n5r","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-12T15:00:23.410Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-12T15:00:23.410Z","display_at":"2026-10-12T15:00:23.410Z","deliver_notifications":true,"tweet_id":null,"id":"whd9lhm8yjlv","incident_id":"px69st992n5r","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"We are rolling out a new major version of the TIS platform.\nYou might experience small interruptions during the release. \nIn such case, please refresh your browser window.","created_at":"2026-07-06T11:50:45.986Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-07-06T11:50:45.986Z","display_at":"2026-07-06T11:50:45.986Z","deliver_notifications":true,"tweet_id":null,"id":"tysqmk5ch5xc","incident_id":"px69st992n5r","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"TIS Livesystem","created_at":"2017-03-16T20:36:48.052Z","updated_at":"2026-11-10T20:00:07.294Z","position":5,"description":null,"showcase":false,"start_date":null,"id":"y755by074ntf","page_id":"tt0v08yt1xzx","group_id":null}]},{"name":"Release of Application Hotfix","status":"completed","created_at":"2026-10-07T08:21:08.004Z","updated_at":"2026-10-07T18:00:09.072Z","monitoring_at":null,"resolved_at":"2026-10-07T18:00:08.597Z","impact":"maintenance","shortlink":"https://stspg.io/59cx6zjffrw9","scheduled_for":"2026-10-07T16:00:00.000Z","scheduled_until":"2026-10-07T18:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-07T15:01:00.663Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-07T08:21:07.998Z","reminder_intervals":null,"id":"tqwnqynptpjf","page_id":"tt0v08yt1xzx","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-07T18:00:08.597Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-07T18:00:08.597Z","display_at":"2026-10-07T18:00:08.597Z","deliver_notifications":true,"tweet_id":null,"id":"njndvmgqdlyd","incident_id":"tqwnqynptpjf","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-07T16:00:07.522Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-07T16:00:07.522Z","display_at":"2026-10-07T16:00:07.522Z","deliver_notifications":true,"tweet_id":null,"id":"pzw554l87f6y","incident_id":"tqwnqynptpjf","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-07T15:00:59.541Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-07T15:00:59.541Z","display_at":"2026-10-07T15:00:59.541Z","deliver_notifications":true,"tweet_id":null,"id":"y781m4bnhp65","incident_id":"tqwnqynptpjf","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"Dear Valued Customer,\n\nWe would like to inform you about an upcoming application hotfix deployment.\n\nService Downtime: We expect no downtime\nImpacted Application Area: TIS Platform – Web UI (all areas)\n\nCustomer Required Actions:  You might experience small interruptions during the deployment. In such case, please refresh your browser window.","created_at":"2026-10-07T08:21:08.090Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-07T08:21:08.090Z","display_at":"2026-10-07T08:21:08.090Z","deliver_notifications":true,"tweet_id":null,"id":"mdqwl4gnw247","incident_id":"tqwnqynptpjf","custom_tweet":null,"affected_components":[{"code":"y755by074ntf","name":"TIS Livesystem","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"TIS Livesystem","created_at":"2017-03-16T20:36:48.052Z","updated_at":"2026-11-10T20:00:07.294Z","position":5,"description":null,"showcase":false,"start_date":null,"id":"y755by074ntf","page_id":"tt0v08yt1xzx","group_id":null}]}]
}