All Systems Operational

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Here we will keep you updated about incidents, the current service status, planned maintenance windows and service metrics.

TIS Livesystem Operational
TIS Testsystem Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned rollout of a new application release Nov 10, 2025 17:00-20:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jan 22, 2025 - 11:39 UTC

Planned rollout of  Infrastructure Nov 11, 2025 17:00-20:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jan 22, 2025 - 14:21 UTC

Cloud Infrastructure - Maintenance to improve Reliability Nov 13, 2025 17:01-19:01 UTC

Dear Customers,

TIS will be performing scheduled maintenance on the Cloud Infrastructure to enhance system performance and reliability. While we do not anticipate any downtime, users may experience short service interruptions during this window. We will update the stauspage when the maintenance has been successfully completed.

We appreciate your understanding and patience.
Posted on Oct 29, 2025 - 13:21 UTC

Planned rollout of a new application release Nov 24, 2025 13:00-16:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jan 22, 2025 - 11:32 UTC

Planned rollout of  Infrastructure Nov 25, 2025 17:00-20:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jan 22, 2025 - 14:14 UTC

Planned rollout of a new application release Dec 8, 2025 17:00-20:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jan 22, 2025 - 11:39 UTC

Planned rollout of  Infrastructure Dec 9, 2025 17:00-20:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jan 22, 2025 - 14:22 UTC

Planned rollout of a new application release Dec 22, 2025 13:00-16:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jan 22, 2025 - 11:32 UTC

Planned rollout of  Infrastructure Dec 23, 2025 17:00-20:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jan 22, 2025 - 14:14 UTC

Planned rollout of a new application release Jan 12, 2026 17:00-20:00 UTC

We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Posted on Jan 22, 2025 - 11:40 UTC

Planned rollout of  Infrastructure Jan 13, 2026 17:00-20:00 UTC

Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Posted on Jan 22, 2025 - 14:22 UTC
Nov 1, 2025

No incidents reported today.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Release of Application Hotfix
Completed - The scheduled maintenance has been completed.
Oct 30, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 09:15 UTC
Scheduled - Dear Valued Customer,

We would like to inform you about an upcoming application hotfix deployment.

Service Downtime: We expect no downtime
Impacted Application Area: Payment processing

Customer Required Actions: You might experience small interruptions during the deployment. In such case, please refresh your browser window.
Oct 30, 09:13 UTC
Oct 29, 2025

No incidents reported.

Oct 28, 2025
Planned rollout of  Infrastructure
Completed - The scheduled maintenance has been completed.
Oct 28, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 17:00 UTC
Scheduled - Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Jan 22, 14:12 UTC
Oct 27, 2025
Planned rollout of a new application release
Completed - The scheduled maintenance has been completed.
Oct 27, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 13:00 UTC
Scheduled - We are rolling out a new major version of the TIS platform.
You might experience small interruptions during the release.
In such case, please refresh your browser window.
Jan 22, 11:31 UTC
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
Planned rollout of  Infrastructure
Completed - The scheduled maintenance has been completed.
Oct 23, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 16:00 UTC
Scheduled - Dear Customers,

we are improving the TIS platform. You might experience small interruptions during the rollout. In such cases, please refresh your browser window.

We apologize for any inconvenience this may cause.
Oct 16, 10:09 UTC
Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

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